Customer Story

All Nippon Airways

As Japan’s largest airline, we know a thing or two about clouds. Today we’re delighted to announce that we’ll be embarking on a journey to a cloud of a very different kind — with Google’s cloud based tools G Suite — to communicate and collaborate more easily.

All of our staff across company divisions, from pilots and cabin attendants to HR and finance staff, uses Gmail, Google Drive and Google Hangouts Meet.

As a global business, we have people working all over the world. Now it doesn't matter if our staff are on tarmacs in Tokyo, offices in London, or on-the-go in the streets of Beijing, they’ll be able to communicate and collaborate in real time, using Google Docs, Google Sheets and Google Slides from their PCs, smartphones or tablets. As well as removing the barriers of distance, the move to G Suite will also help us break down language barriers with Hangouts' translation feature.

G Suite offers us the reliability and scalability we need. We coordinate flights for passengers to local and international destinations every year, so it is critical we have a communication system that we can rely on. With Gmail we’ll not only have this reliability and scale, we’ll also no longer have to dedicate resources to maintaining and operating our email system as we can rely on Google’s infrastructure.

For over 60 years ANA has flown passengers around the world in comfort and safety. As we launch into our next decade were looking forward to smooth sailing into the cloud with G Suite and creating a more innovative, flexible and productive style of work.